Shipping and Returns

EagleMachine.net/parts trys to save you money on shipping depending on your zip code; a selected carrier will be automatically used on your behalf offering your best time of delivery and cost rates. EagleMachine.net/parts utilizes UPS and Fedex as shipping carriers.

COVERAGE & CARRIERS

We ship to residential and commercial addresses in the United States and Canada (excluding the Northwest Territories, Nunavut and the Yukon Territory) via UPS. We currently do not ship to P.O. Boxes or APO/FPO addresses.

Orders to Canada are only serviced via UPS Standard ground shipping.

ORDER TRACKING

Once your order is shipped you will receive an email confirmation with a tracking number and the instructions to track your order online.

ADDITIONAL INFORMATION

Our distribution facility's business days are Monday through Friday from 8:00 a.m. through 5:00 p.m. (Central Time) excluding U.S. holidays and other specific days we may announce.

For your protection, in case of any billing irregularities you will be contacted by our Sales Audit staff before your order is shipped. We apologize for any delays this may cause.

In rare occasions when items ordered are not available your order may not be shipped until a Customer Care representative has contacted you to amend the order.

On time delivery is subject to the Terms of Service published by the carrier. Note that circumstances out of our control (like natural disasters, etc.) may produce shipping postponements. Please refer to this page for shipping alerts and announcements.

Orders received after 2pm central time may ship the following day.